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Compliance recording
Many businesses, especially in the financial sector, are required to record and store transactions and client interactions for compliance, archiving and verification purposes. Non-compliance with Acts such as RICA, FICA, FAIS, the NCA and international compliance policies such as Sarbanes-Oxley (SOX) and Basel II, can have serious implications.
DataVoice offers an enterprise-wide voice and screen recording, analysis and archiving platform that can provide the functionality needed to proactively control risk and minimise growing litigation costs.
Liability recording
Companies that wish to mitigate the risks associated with financing, credit provision and reputation management, among others, realise the invaluable contribution that the combination of voice and screen recording technology can make. This also applies to industries where the contents of the conversation could have legal implications (health advice, emergency response actions, even air traffic control instructions).
Because these institutions frequently manage highly sensitive data, DataVoice offers robust and secure voice and screen recording solutions that can capture and store every critical interaction that takes place, no matter the size of the organisation, technical environment or business need.
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